Spree is a live-commerce studio platform designed to help businesses launch their own livestream selling experiences with ease. At Spree, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our services. By accessing or using Spree, you consent to the practices described in this Privacy Policy.

Just like a friendly game of hide-and-seek, we may need to collect certain personal information from you. When you register an account or make a purchase through Spree, we may ask for your name, email address, postal address, phone number, and payment details. We also collect non-personal information like device details, IP addresses, and browsing activity. But don't worry—we’ll keep it all safe and sound.

We use the information we collect to provide and improve our services, process transactions and fulfill orders, personalize your experience and communicate with you, analyze and monitor usage trends, detect and prevent fraudulent or unauthorized activities, and comply with legal obligations.

We may disclose your personal information in the following circumstances: with your consent, to process transactions and provide requested services, to comply with legal requirements or respond to lawful requests, to protect our rights, property, or safety, or that of others, and in the event of a merger, acquisition, or sale of assets.

Spree may include links to other websites, apps, or services. While we aim to connect you with reputable platforms, these external zones operate under their own privacy rules. Before stepping into any third-party space, we recommend reviewing their privacy policies to understand how your information may be handled.

Your data is part of your identity in the Spree ecosystem, and protecting it is a top priority. We implement appropriate security protocols and infrastructure safeguards to protect your personal information from unauthorized access, alteration, or misuse. Still, no digital system is completely immune to risks, and we can't guarantee absolute security.

To ensure secure and seamless transactions on Spree, we use a trusted payment processor: Stripe. When making a payment, your financial information is provided directly to Stripe, which is known for its strong security and confidentiality standards. By using Spree, you agree to Stripe's handling of your payment data under their own privacy policy and terms.

We retain your personal data only as long as necessary to provide you services or to fulfill the purposes for which it was collected.

You can request to delete your account and your data at any time by contacting [email protected]. When you delete your account, Spree generally deletes all associated personal data and it cannot be recovered.

If you deactivate your account or become inactive, we will retain your data for up to 3 years—just in case you return. That way, your virtual treasure chest will be waiting.

We may update this Privacy Policy from time to time. Any changes will be posted on our platform with the updated effective date. By continuing to use Spree after changes are published, you accept the updated Privacy Policy.

If you have questions, concerns, or requests related to this Privacy Policy or how your data is handled, reach out to us at [email protected].